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FAQ
Customer FAQs
We use organic herbal essential oils, which reduce headaches or nausea and can boost the mood of the consumer of the product. The essential oils of the product, such as oregano and basil, were tested and came from multiple procedures for the final product to be perfect and to make sure that it would be effective as an insect repellent. The essential oil that we use for our O'reil scented candle can help to calm our minds, relieve stress, and eliminate the bad odors in our area.
We get this idea because of the situation we are experiencing. A lot of people experience mental health problems especially these days, stress, depression and anxiety, to name a few. And there comes a time when there is a sudden increase of cases of dengue and malaria in the hospital. Considering all this experiences, we come up with our product, O'reil scented candle insect repellent. We chose scented candles because we want every user to smell a beautiful fragrance when they are meditating or de-stressing. For insect repellent we chose it because we want every user to just meditate and do not bother getting a mosquito bite or getting dengue or malaria.
O'reil scented candle insect repellent has no chemical properties and is made from natural and organic ingredients, including basil oil, oregano oil, and soy wax. Thus, we can ensure that human bodies and minds respond effectively to our product and lessen the harmful effects. Furthermore, O'reil scented candle insect repellent has the approval of the Food and Drug administration; hence we can guarantee our product is safe and effective for the user. Furthermore, it protects the health of the user.
It depends on the user; majority of our customers have not experienced any allergic reactions; however, some of our customers have had allergic reactions because they are allergic to certain ingredients in our product. Therefore, you should review our ingredients before using them because you may be allergic to some of them. If you experience an allergic reaction, consult your doctor immediately.
You need to stop using the O'reil scented candle after using it for four hours or more because if we keep the flame in our scented candle for too long, it might become unstable and cause an accident. And a candle is not allowed to be burned for long hours since it can cause a larger flame and smoke from the candle that can cause harm and may cause a fire accident. But if you still want to use it for longer, you may just have to rest it after using it for four hours, then cool it for two hours.
After you place your order, we will make and pack your order as soon as possible and ship it the following day. When you will receive your order depends on how far your location is from our local store. The estimated delivery time is 1-3 days if your location is nearby our store, and if you're far, your order might take 3-5 days before you receive it.
We hope you like your purchase, but if you are dissatisfied for any reason, we will exchange or refund any products that are returned to us sealed, unused, and in the same condition as when they were received, together with evidence of purchase. If a product you ordered is defective, you have 30 days to return it for a full refund or replacement. If you need to return your product for any other reason, you can do so within 14 days of receiving it.
If you're returning a physical item, make sure it's in its original packaging. Postage fees are non-refundable in both directions unless the return is due to a defect in the product or an error on our side. Brgy. Sanjose, Sta Cruz, Laguna is the return address.
Physical product refunds will be granted to the original payment method once a returned items are received and within 14 days of the cancellation date. We cannot be made accountable for items lost or damaged during shipping.
Yes, people and the community will benefit to O'reil. This product has a lot more to offer, it can help individuals to relieves stress, improves sleep, and prevent dengue fever and malaria at the same time. O'reil is a great product to lessen the rate of dengue because it contains ingredients that can repel mosquitoes.
In purchasing the product of Greendlelux company which is the O’reil Scented Candle Insect Repellent, you can get it from our local or online store. You can go to our store located in Sta.Cruz, Laguna. In our store, you can get to try our product in real time and purchase it according to your liking. You can pay in cash or thru gcash, paymaya or any online payment if you do not have cash in hand on the counter. While thru online, you can purchase our product from an online store, for example, Shopee and Lazada. You can search our store which is Greedlelux and in there, you can choose and add to cart the product that you want. Check out the product and choose your chosen payment and shipping option. Before you place your order, make sure that the name, number and address that you input is correct.
For the mode of delivery of our product, we have home and pick up delivery. For home delivery, the order will be delivered by the address you provide. The delivery time will vary depending on how far your place is but usually, it only takes 1-2 days upon the order. For the pick-up delivery, you will receive a notification from the email when your order is ready to be picked up. Additionally, when picking up the product make sure to bring a valid identification ID and a proof that you’re the one who ordered it.
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